FAQ - frequently asked questions

How to find a particular item in the webstore?

You can use the “Search” field to display the desired articles directly. Enter the name or the article number. Alternatively, search for keywords such as “T-shirt” or “Sniper”, etc…

How to find out if products are aviable in quantities needed?

Simply enter the amount of the items needed into “Quantity” field and place it in the shopping cart.

If your order quantity exceeds the aviable quantity, it will be shown.

Whilst increased demands and overlapping orders, items may still be displayed as aviable even though they are already out of stock.

In case, you’ve paid in advance, we will credit your payment.

Do I have to register for an order in the online shop?

When you order in the online shop, you will be asked on the way to checkout your personal information.

You have the choice to open a customer account or to continue as a guest. If you want to go on as a guest, please leave the Password field blank.

Signing up offers you the following advantages:

– Save your delivery addresses for subsequent orders

– Your shopping cart will be saved for your next visit